Senior Experience Strategist

Akqa

Reclamebureaus

Amsterdam, Noord-Holland - Niederlande

Teamleider / Manager

Experteer Overview

In this role you lead the strategic experience design practice to shape complex brand experiences that meet human needs and drive measurable results. You act as a trusted advisor to clients and a studio-wide thought leader, connecting disciplines to deliver ambitious, human-centered visions. You frame problems, guide research, and articulate clear strategic directions that influence creative execution. You thrive in an entrepreneurial, collaborative culture and help elevate the discipline across the studio.

Arbeidsvoorwaarden / Benefits

hybrid work model with required in-office days
accommodations during the interview process
inclusive, collaborative culture

Verantwoordelijkheden

Own end-to-end strategic experience design process from brief to concept and vision
Lead multidisciplinary teams across research, strategy, design and technology
Frame client challenges with clarity and translate complexity into actionable directions
Drive discovery, stakeholder interviews, user research, competitive analysis and synthesis
Act as trusted advisor to senior clients and identify opportunities beyond the engagement
Develop pitches, proposals and new business opportunities with client service teams
Communicate experience visions and strategic recommendations clearly to internal and external audiences
Establish and champion human-centered design methodologies across the studio
Coach mid-level and junior team members and model intellectual curiosity and collaboration
Contribute to shaping the culture of Experience Design and Strategy

Belangrijkste vereisten

Experience in consultancy, experience design agency or innovation environment
Proven track record leading end-to-end experience and service design across digital and physical touchpoints
Deep expertise in qualitative research methodologies (ethnography, UX research, cultural analysis) and synthesis into strategic direction
Experience developing growth strategies, value propositions or new digital products/services
Entrepreneurial mindset with ability to operate in ambiguity and bring structure
Exceptional communication and storytelling skills to inspire clients and teams
Strong cross-functional leadership and management of senior client relationships
Genuine passion for business, culture and technology and curiosity about the future of experience design

communication and storytelling leadership and mentoring collaboration and teamwork qualitative research methodologies (ethnography, UX research, cultural analysis)synthesis of findings into strategic narratives ability to articulate experience visions and strategic frameworks

Functiebeschrijving

In this role you lead the strategic experience design practice to shape complex brand experiences that meet human needs and drive measurable…

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