Facility Supervisor

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

Bristol Myers Squibb Netherlands

Bristol Myers Squibb has been active in the Dutch market for over 50 years, employing people across a range of activities and business units in Utrecht, The Netherlands.

The Netherlands is also home to our firstEuropean Cell Therapy facility, located at the Leiden Bio Science Park, the largest life sciences cluster of The Netherlands. This new state of the art facility is focused on commercial manufacturing with capabilities for multi-product Cell Therapy manufacturing. You can become part of this exciting journey.Check out this video if you want to know more about it!

The Netherlands has everything it takes to become the medicines hub of Europe, the so-called Boston by the North Sea. As we continue to expand our footprint by building this new site, we are looking to grow our team.

Would you like to become an important chain in our worldwide network to bring this new personalized treatment to patients suffering from blood cancer?Join us and be a game changer!

For more information about Bristol Myers Squibb Netherlands, visit us atbms.com/nlorcareers.bms.com/nl

Position Purpose

  • Manage all Soft Facility services for with our IFM partner, external parties, and internal departments.

  • Main point of contact between BMS, subcontractors and BMS-employees.

  • Assure minimal impact to production while complying with GMPs at Leiden’s manufacturing plant and training facility.

  • Best in class performance in Hospitality and Cleaning.

Requirements (Knowledge, Skills, and Abilities)


  • Minimum MBO-4 level in Facility Management
  • Preferably 5 years field experience in managing a team for facility soft services.
  • Experience in GXP cleaning environment, Hospitality services (Reception & Catering), Gowning and Pest control programs.


  • Guides the team with attention and enthusiasm to realize together practical solutions.
  • Unwavering commitment to implement and follow Cleaning, Security, Safety and Pest control protocols and best available work practices.
  • keep helicopter view of daily facility operations but has also attention to detail.
  • experience preferred in Emergency Response (BHV), Fire control and Security Management
  • Knowledge of setting up Standard Operating Procedures, EOHSS and Quality requirements in a US Corporate driven pharmaceutical environment.
  • Able to review critically the IFM partner and supplier’s performance to deliver best possible results while benchmarking these with alternative parties.
  • Self-motivated, pro-active, and service minded attitude.
  • Demonstrated successful working in a high-performing, business results-driven environment with a widespread international cultural variety.

Roles and Responsibilities (General)

  • Responsible for compliant and effective programs for cleaning, Hospitality management, Gowning and Pest Control.
  • Takes the lead for Office Management (Occupancy) and Waste Management.
  • Works closely together with other Facility Supervisor and is backup for his Safety and Security roles.
  • Streamlines facility communications.

Roles and Responsibilities (Specific per key area)


  • Help developing a culture of warm welcome to employees & visitors and contractors.
  • Help developing proactive work attitude amongst the facility team also to avoid running behind.
  • Is connector in finding the right parties to organize specific events which will add positive cultural and wellness aspects to daily working experience.
  • Coordinate VIP visits.


  • Manage all daily cleaning operations in line with company required quality guidelines and deliver optimum support and wellbeing in relation to the users.
  • Guide cleaning in the labs, around manufacturing areas according relevant EOHSS/Quality and GXP requirements.
  • Work with best and safest cleaning products in relation to the Industrial Hygiene protocols with minimum impact on the environment
  • Help setting up cleaning protocols for CTF with IFM partner.
  • Make sure delivery of major contract on clean garments(gowning) is well managed in all what ‘s needed in the GXP environment.

Safety & Security

  • Manages as backup all Security and Safety related topics in close cooperation with the external Security team & man guard. This involves badge control, CCTV, surveillance and maintenance of critical security hardware.
  • Make sure Security personnel is well trained and has a professional and integer performance.
  • Stand in for close cooperation between Reception and Security guard.
  • Overview on-and offboarding procedures.
  • Controls main building safety alarm procedures and escalating levels.
  • Work closely with EOHSS department and IFM partner on safety at work especially on work of contractors via work permit system.


  • Monitor performance on site of various suppliers and assess and improve their performance via clear communicated KPI’s and SLA’s.
  • Monitor and measure all service requests of BMS local IFM partner.
  • Liaise on a regular time (min. once a week) with Sr. Facility Manager BMS and keep record of agreed objectives & tasks & budgets.
  • Coordinates major activities including scheduled projects & working with key stakeholders.
  • Work in diverse internal teams to develop better processes and procedures to support the common BMS objectives.
  • Make sure office supplies stock is well organized and controls all Facility Storage rooms.
  • Makes sure absence of team members is well covered to continue daily operations.


  • Make sure all daily facility operations regarding building usage run smoothly and overlook technical issues with relevant stakeholders to create minimum disruption.
  • Controls key management including cupboards.
  • Manages all external contractor repairs including relevant work permits in close cooperation with EOHSS department.
  • Responsible for pest control program according BMS guidelines.                
  •  Responsible for maintaining the facility in compliance with local, county, state, and local regulations. Interact with Regulatory Agencies
  • Manage optimum facility usage and occupancy.
  • Control Facility during various weather conditions, including snow and ice protocol.
  • Manages maintenance tasks and interruptions in close cooperation with other F&E stakeholders and operational departments.
  • Oversee the work of outside vendors and review all service reports for accuracy in accordance with current SOPs and Good Documentation Practices.
  • Adhere to all safety procedures and practices effecting building facilities and utilities.

Working Conditions: In principle 8 hours a day preferably between 07:30 -17:30 – must be flexible when needed for special events & meetings. Call on duty can become effective for this role.

Disclaimer: For any third parties or external agencies, please, be informed we do not accept unsolicited requests, proposals, applications or profiles for any of our roles at BMS.



If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol
Physical presence at the BMS worksite or physical presence in the field is a necessary job function of this role, which the Company deems critical to collaboration, innovation, productivity, employee well-being and engagement, and it enhances the Company culture.

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

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