Active Directory (AD) and Entra ID Service Manager

  • Challenging opportunity within a great team!|Working for a top employer who's an expert in their field!
  • Company

    Our client is the leading provider of building materials solutions that build, connect and improve our world. Employing c.75,800 people at c.3,160 locations in 29 countries, They have market leadership positions in both North America and in Europe.

    Without you noticing their products, they are everywhere you live, work, and relax.

    They're committed to contributing to a more resilient and sustainable built environment. They understand the wider impact their businesses can make in supporting human activity. They continue to do this through the delivery of unique, superior building materials and products for use in road and critical utility infrastructure, commercial building projects and outdoor living solutions.

    Their project portfolio includes some of the most sustainable and cutting-edge building projects around the world. Think of the asphalt on the Silverstone Grand Prix Circuit, the Paris Metro Rail project, but also the Louis Vuitton Museum in Paris, parts of the Burj Khalifa, and the Kennedy Space Centre.


    The AD & Entra ID Service Manager is responsible for the administration, implementation and maintenance of their Active Directories across Europe, and their integration with our Entra ID platform. You will define product roadmap of directories (including the identity replication tools), as well as standard way of operating jointly with their Service Provider team and security team.

    As Subject Matter expert for these technologies, you will provide technical and process leadership to ensure all new technologies are successfully deployed and operated. You will have to mature the current Service delivery model relying on partners to staff accordingly the team to render the service efficiently.Key Tasks and Responsibilities
    In this role, you will be responsible for the following tasks to be managed and delivered with exceptional quality leveraging preferred third party vendor:

    • Active Directory Administration

    Manage operation, health, and security of a multi-site domain - Manage on-prem active directory environment and associated services like DNS, certificate services, etc. - Administer and support NCAOC Identity Management platform.

    • Entra ID Administration

    Administer and maintain the hybrid and cloud-only identities across multiple Entra ID tenants - Create and maintain Conditional Access Policies, Security Policies - Manage and support Azure AD Connect and Azure AD Cloud Sync configuration, monitoring, maintenance and evolution.

    • Active Directory Security

    Manage Group Policy Objects (GPOs) - Support on-prem, hybrid, and cloud identity and access management - Support identity and asset lifecycle management - Assist with potential compromised account investigations - Create and tune DLP and AIP policies.

    • General Administration

    Perform troubleshooting, root cause analysis, and performance benchmarking - Manage the service quality with the corresponding Service Provider ensuring SLA are met - Generate and distribute monthly statistical reporting - Develop Products Roadmap - Assist with periodic testing of disaster preparedness for the Data Center.Other (Key) Dimensions

    • Management of the best in class delivery of Directory and identity management strategy jointly with IAM Manager
    • Work with IT Teams, ServiceNow Practice and hardware asset management analysts

    Key stakeholders for this position are:

    • Head of IT Operations, Senior Manager Compute,
    • IT Management Operating Companies (Virtual Community)
    • CRH Europe IT Security Team
    • CRH Europe Procurement
    • CRH Europe IT Finance Team
    • Europe IT Leadership Team
    • Internal audit


    Individual Competencies
    You are able to:

    • Drive Results - Consistently achieving objectives, even under tough circumstances, pushing self and others to accomplish goals
    • Have a Strategic Mindset - Seeing ahead to future possibilities and translating them into breakthrough strategies
    • Be Resilient - Rebounding from setbacks and adversity when facing difficult situations.
    • Collaborate - Building partnerships and working collaboratively with others to meet shared objectives

    Key Characteristics

    • Critical thinker - is a problem solver and resolves conflicts
    • Strong communication skills - both oral and written skills as listening and presentation skills
    • Reliable - can be trusted with a challenging task
    • Passionate and dedicated - is energetic and eager to learn and develop others
    • Motivated - stays motivated and is able to deal with resistance

    Key Functional Competencies
    You possess the following:

    • Analytical & driving results: assist in developing and deploying key governance, processes & procedures regarding AD & Entra ID Management
    • The ability to manage complex Active Directory setup for a large company.
    • Showcase new ideas, stimulate adoption and provide insightful management reports
    • Other competencies: persistent / strong communicator / pro-active / enthusiastic / fluent in English / good interpersonal skills

    Experience / Education
    You are/have:

    • In depth (5 years+) knowledge of Active Directory Management and Entra ID management (including AAD Sync & Cloud Sync)
    • Active Directory Tooling management experiences (Quest, specific monitoring tools)
    • Bsc level of education
    • Working in cross-functional teams on a European or Global level


    What they offer you:

    • A culture that values opportunity for growth, development, and internal promotion

    • Base salary up to 75.000.
    • Bonus component.

    • Comprehensive secondary benefits

    • Significant contribution to your pension plan

    • Health and wellness programs, including an on-site gym and fitness classes

    • Excellent opportunities to develop and progress with a global organization
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