Customer Success Manager/ Commercial Project Manager

  • Be responsible for the success of the company|Take ownership of ongoing projects
  • Company

    ALVA is part of the PlayGreen group along with SGL serving the global sports world in offering building edge technology to improve sports pitch and general playing conditions. Alva innovates, designs and produces software and hardware for SGL, as well as other customers, helping them maintain a leading position in their market(s).


    This position requires an energetic and effective self-starter, able to roll up their sleeves and take on any task, whether it's organizing project activities, helping pull together data for testing and analysis, or leading a presentation. You are able to work collaboratively, anticipate the needs of the customer and our team and take initiative to complete tasks and realize objectives. In addition to being client driven, organized and analytical, you exercise good judgment and possess the interpersonal skills needed to interact with a variety of stakeholders across multiple job functions and levels.


    • Seasoned (10+ years) of customer engagements related to business and project management and delivery of meaningful results is critical to this role.
    • A track record of being successful, organized and flexible, with the ability to anticipate change, and to react quickly and efficiently
    • Able to handle multiple competing assignments/projects at the same time
    • Collaborative with a can-do attitude, ability to work as a team player who builds effective working relationships
    • Proven problem-solving abilities with the ability to give and receive tough news and updates
    • Ability to navigate various and/or competing priorities/objectives
    • Proven ability to effectively annotate and track tasks/deadlines and effectively follow up on action items
    • General comfort with technology and technical conversations with the ability to pickup and process new concepts
    • Excellent written and verbal communication (Dutch and English required)
    • Excellent collaborative skills & detail oriented


    • Competitive
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